Refund And Cancellation Policy

Refund policy

We offer 3 days returns and exchange policy. We work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you did not like the fit, color or design simply return/exchange the product within 3 days of receipt of the order.

Disclaimer
If lens-based order is placed on our website (prescription based) kindly allow us 2–5 working days to process the order.

Return Process

Click on Return/Exchange Link with your Order Number under the Return/Exchange Centre section on our website.
The company provides you an opportunity to Return, Refund or Exchange the product purchase on the website of GoEye.in, if you meet the following criteria:

  1. The request for return, exchange or refund should be raised within 3 days of the receipt/delivery of the products through our website.

  2. The price tag, other identification tag, the invoice and the original packing must be intact and sent back;

  3. The product should not have been used or damaged or having scratches that diminish the value of the product in any manner.

  4. Ensure that return package should be properly sealed and sent to the Company. If product is found damaged by any way same will be resent to you and not considered for return or refund purpose.

  5. The return product will be checked by our experts and after the checking we will proceed further.

  6. The refund amount will exclude the shipping / COD Charges and any other cost in respect to rechecking of the product by the expert.

  7. In case of exchange on COD orders, the shipping / COD charge will be excluded.

  8. The refund amount (only on PREPAID Orders) will be initiated within 2–3 working days after confirmation from our expert that the product is delivered and not defective or damaged.